Why deal with strangers, we hope this page will give you peace of mind & help you put our face to the voice on the telephone!
Here are some of our key staff that you can always rely upon when calling with any of your motoring needs. We ask you to try not to laugh at the pictures, Im afraid we can’t all be super-models in our workshop…
Reception / Admin / Accounts
Emma is our friendly & professional receptionist and admin clerk. With a great level in customer care & knowledge behind the scenes at The Kilburn Garage she will assist you with any enquiries you may have, take your bookings and generally make our customer’s feel welcome with us here in our garage. Emma is professional, enthusiastic and always shows a willingness to help.
You can talk to Emma about MOT’s / Tyres / Brakes / Clutches / Diagnostics / Servicing / Air conditioning / Paint and bodywork repairs, if she is unable to assist you with your more in depth and technical issues she will direct your enquiry to one of our team.
Director / Mechanic / MOT Tester
James has been in the motor trade for 22 years, he is a member of the IMI & an approved MOT tester. With qualifications in dismantling & assembly, gas & mig welding, inspections, servicing and much, much more. James has current and long term experience in the building & restoring of over 25 vehicles throughout his 22 years in the motor trade.
With a big heart James is best described as the straight talking individual of the team, he like Richard is passionate and proud of his achievements at the garage, his knowledge and capability is truly valued at second to none.
Director / Bodyshop
Richard has 21 years experience working in the motor & transport industry. Along with managing workshops, staff, budgets & vehicle fleets with over 1400 vehicles per site, it really is safe to say there’s not much Richard hasn’t experienced in this industry. With over 9 years experience repairing & painting of vehicles Richard can turn his hand to the vast majority of vehicle body repairs.
Richard believes our garage industry has to be built on trust and fairness, he’s passionate, focused and very welcoming with our customers, he is often found with a brew in hand showing our customer’s round the workshop, showing them the cars we have repaired and generally ‘waffling’ making our customers fully at ease when with us at The Kilburn Garage.
Mechanic / MOT Tester
Andy has been building & restoring cars since the age of 12. He has a BTEC National Diploma in motor vehicle engineering, a member of the IMI, he is qualified at NVQ level 3 & an approved MOT tester. Andy Has an unbelievable amount of experience in welding & fabrication & would consider himself a perfectionist in all he does.
Words to describe Andy…. Professional, knowledgeable, high standards, approachable, friendly and calming.