Many of our customers have come to us on the recommendation of a friend or family member which we hope is testament to the way we treat and value our clients. We continue to deliver the highest level of care to our customers & welcome your feedback & suggestions:-
Take a look at our facebook page for more feedback!
Jamie – A massive thank you to all at Derby Servicesure , we had a crisis and needed a van repairing asap which Richard sorted for us straight away , no messing and sorted next day. The price was cracking as was the quality of work . I can’t big these guys up enough , for anything you need regarding vehicles 👍👍give them a call they won’t let you down!
James – Thank you to all at Derby Servicesure regarding my recent experience, it’s not very often I feel compelled to write a review online but I cannot fault the level of customer service or the quality of the repair/ diagnosis regarding my BMW. A misfire fault that the ‘main dealer’ wrongly diagnosed as carbon build up/ blockage was found by Jim to be a broken control arm on the inlet manifold, which was found within a couple of hours of me dropping the car off! A fault that the ‘Main Dealer’ claimed would cost over £3000 for replacement parts was rectified by Derby Servicesure for a fraction of the cost and with a considerably more personal approach. Thank you all, and keep it up!
Margaret – I have always been impressed with the quality and standard of service received at Derby Servicesure Autocentre. However, my experience today has exceeded every expectation. James’s honesty, integrity, professionalism and commitment to solving the problem with my car needs to be commended. A big thank you to Richard, too, for fixing the scratch on the paintwork. The entire team are outstanding!
Suzanne – A pleasure to take my car here for servicing. Excellent from beginning to end. Cannot recommend this garage highly enough and would not go anywhere else. Thank you. 5*
Alan – Thank You for fixing our car and getting it through its MOT
Gemma – A massive thank you to you guys for booking my car in so quickly. I wouldn’t go anywhere else. As normal a professional and happy atmosphere. My car is running like a dream.
Simon – Would like to thank everyone at Derby Servicesure for our flowers at this time in our life it really means a lot. Thank you all
Julia – I can highly recommend Derby Servicesure. Very professional service, know their stuff, quick turnaround with honesty and a very good deal! Thanks guys one very happy customer
Adrian – Brilliant little garage. Staff were really helpful. They offered me a lift home whilst they did the work, explained everything in detail, completed the work promptly and charged me £20 less than the quote! Even showed me the old parts they’d replaced and explained what had gone wrong. Best garage I’ve come across in 35 years of motoring. Thank you all!
Alan – Thank You Team Derby Servicesure
Suzanne – Excellent service today! I can’t rate this company highly enough. They took me to work after I dropped the car off then brought it back to me. All very efficient and professional. I will definitely use them again and would highly recommend anyone to use them. 5*
Alan – A huge Thank You to Derby Servicesure Autocentre for sorting my car.
Joe – hi guys – just wanted to say thanks for the bang up job on my service. Will be seeing you again, no doubt
Ronny – A big thank you guys for truly going above and beyond. Not only you fixed the car with such a short notice but you also went the “extra mile” or 6 🙂 by giving me a lift for work… really appreciate it.
Nicola – Love the amazing service I get from Emma and the team year after year!! I wouldn’t trust another garage with my car! 5⭐️ service and very affordable prices 😊
Gemma – Another amazing job done by the team! Amazing prices, will never trust anyone else with my car.
Sophie – Thank you so much for squeezing us in, and for a brilliant, quick, efficient MOT for our Nissan Juke today. Thank you also to Andy for all his help on the phone last week explaining the different services available, what the differences are, and was totally honest in telling me we didn’t need the full service, only an interim service, when I didn’t have a clue! Big thank you for restoring my faith and trust in garages after being ripped off for years by a national chain (with an orange logo!). Will definitely be back and have already got you two new customers by word of mouth today. Thank you! Sophie & Ritchie
Debra – Ladies these are the guys you CAN trust, our Knights in shinning armour that always come to our aid with honest service and prices. Highly recommend as get a 5* service and prices.
Steve – yet another perfect service from the Derby servicesure mechanics and the bit of body work was brilliant no surprise to say i will be back and now my sons driving he will be to many thanks to you all . PS coffee not bad Emma
Geoff – just been & had my aircon regased. I would just like to thank them for the for the first class service & customer care i rec’d .i know where to go in the future many thx. oh & they make a decent cup of coffee…..
Gemma – Thankyou to all the staff at Derby servicesure for fixing my car quickly and professionally. A big thankyou to Emma who was on the desk and gave me the best quote for all the parts needed. Car has been brilliant ever since. Will definitely be using you again.
Jackie – I would just like to say how brilliant all the staff are at Kilburn Garage. They go that extra mile to make you feel special and the customer service is first class. I would recommend this garage to anyone with a vehicle problem as the service is first class and offer a unique and fresh approach to this sometimes unreliable industry. Keep up the good work.
Alan – Thank u guys for sorting my daughters car, and getting it through the MOT
Nicole – Came in for my MOT last week and couldn’t recommend more. All the staff were really friendly and knowledgeable especially Emma on the front desk and Andy who carried out the MOT. I’ll definitely be back.
Carol – Will be seeing you folks soon 🙂 Will be booking in for a service and then a respray:) Billy misses you all
Susan – Thank you so very much to all the lovely friendly staff at Derby Servicesure for being so helpful. An AMAZING bunch of mechanics, always very understanding and supportive, who go out their way to help and offer advice. Rich was the first one I met, he was really friendly and helpful and managed to sort out the problem with my car on that very day. Jim found a dangerous fault with my new car which should not have been sold to me as it was not road worthy, he supported me and helped me with having to get it sorted through trading standards and took photographic evidence. Thank you Jim (top man) Emma on reception is soooo lovely with a FANTASTIC personality and always friendly and helpful. Today I went in to get some bulbs and have it looked at and Andy did it straight away bless him.. The service and expertise from this garage is second to none. Highly recommended. Thanks again to you all for your AMAZING work …. Sue Lower Kilburn x
Rachel – Fantastic service last week when my car went in for an MOT great atmosphere and great price 🙂
Taryn – Can’t recommend highly enough, fixed my little banger so I can get on holiday safely, see you for MOT mid August 🙂 x
Simon – Friendly, professional service as always. Highly recommend these guy’s!
Lisa – Would like to thank all the staff for excellent service, will definitely use you again, just hopefully not for bodywork. After a nasty smash my car looks better than it did before, & even sorted the insurance company out for me.
Vicky – A MASSIVE thank you to you Derby Servicesure a 110% quality service for me and my car! Looking forward to seeing you again in January when my car is ready for MOT 🙂 will definitely recommend 🙂
Thank you to all the staff at Derby Servicesure Autocentre for fixing my car quickly and professionally. A big thankyou to Emma who was on the desk and gave me the best quote for all the parts needed. Car has been brilliant ever since. Will definitely be using you again.
Gemma – August 2015
I would just like to say how brilliant all the staff are at Kilburn Garage. They go that extra mile to make you feel special and the customer service is first class. I would recommend this garage to anyone with a vehicle problem as the service is first class and offer a unique and fresh approach to this sometimes unreliable industry. Keep up the good work.
Jackie – August 2015
Thank you for all your help with my Mercedes, oh and my coffee 😉 I will see you all very soon!
Alex – July 205
Very happy with the level of communication from the guys and Emma at The Kilburn Garage. I was kept informed while my exhaust was being replaced as to what was happening and how long it’d take. It was great that I could watch the CCTV while my exhaust was being fitted too. I loved how open and honest you all were. See you Soon.
Len – July 2015
…I have been using the same family run garage for years until it recently changed hands to a group of individuals that were clearly in for the money and not interested in keeping the already built customer base. I knew my VW Polo was in need of some attention and wanted to try somewhere new after an awful experience at my current garage. I took to the web and found The Kilburn Garage, These guys were great! They came all the way to Alvaston to collect my car as I couldn’t make it to them with my children and get back home. I have to say the level of honesty with this garage exceeds others second to none. I told Emma on reception I was expecting a bill in the region on £500+ as I was aware of exhaust, tyres and brakes issues. When she came back to me with a price well below my expected figure I was over the moon to say the least. Your running a Top Garage here guys, keep doing what your doing. I will now be using you for all my vehicle woos and spreading the word of my excellent experience. Thanks very much all! 🙂
Gemma – June 2015
Came in for my MOT last week and couldn’t recommend more. All the staff were really friendly and knowledgeable especially Emma on the front desk and Andy who carried out the MOT. I’ll definitely be back.
Nicole – June 2015
Top place impressive workmanship extensive knowledge really good price friendly an make a good cuppa cheers guys and Emma
Simon – May 2015
Great service and staff
Nicola – Feb 2015
Kilburn Garage responded very quickly to my request for a quote via Who Can Fix My Car. The quote was competitive, the garage is local, the staff were very pleasant and helpful when I both dropped the vehicle and collected again later the same day. I’m very satisfied with the replacement clutch and will not hesitate to use this local garage again. 5 out of 5 stars!
David – March 2015
Great turn around guys on my astra…100% will return to this garage.
Paul – Jan 2015
Thank you to the staff at The Kilburn Garage for fitting me in for my MOT, I used to struggle to find time to take my car for things like MOT etc, The staff here collected my car and returned it after its MOT. Service like no other!! Thank you Guys and Emma 🙂 x
Jessica – Jan 2015
Thank you so very much to all the lovely friendly staff at The Kilburn Garage for being so helpful. An AMAZING bunch of mechanics, always very understanding and supportive, who go out their way to help and offer advice. Rich was the first one I met, he was really friendly and helpful and managed to sort out the problem with my car on that very day. Jim found a dangerous fault with my new car which should not have been sold to me as it was not road worthy, he supported me and helped me with having to get it sorted through trading standards and took photographic evidence. Thank you Jim (top man) Emma on reception is soooo lovely with a FANTASTIC personality and always friendly and helpful. Today I went in to get some bulbs and have it looked at and Andy did it straight away bless him.. The service and expertise from this garage is second to none. Highly recommended. Thanks again to you all for your AMAZING work …. Sue Lower Kilburn x
Car repairs – Once again… A MASSIVE THANK YOU!! to the EXCELLENT staff at The Kilburn Garage in Lower Kilburn for their OUTSTANDING work on my car!
SR – Kilburn (Facebook Page 02.12.13)
VW Camper restoration – Thankyou lads, its coming on lovely!
EB – Derby
Great car garage, always look after me, wouldn’t go anywhere else for my car repairs!
EB – Little Eaton
MOT – Thanks to all at The Kilburn Garage for the help given to Gill in getting her car through its MOT, First class service as always. Cheers.
Stephen – November 2013
Accident repair – Fantastic bodyshop / workshop! Cheers for another great job lads.
Kieran – December 2013
Nissan Alloy wheel repair & maintenance – Would never take my cars anywhere else, great service with friendly but professional approach. Cured many mechanical problems that no other garage could, very knowledgeable staff. The bodywork team made an awesome job of refurbishing, repair and spraying my 22″ alloy wheels. Would highly recommend.
David – December 2013
Vicky – September 2013
Full circle, kilburn, belper, derby – definitely the better option than laying on the cold drive on a damp day doing your own brakes and they make a cracking brew too
Mark – April 2013
VW Polo car servicing … The Volkswagen polo has had some well deserved tlc today at The Kilburn Garage!! Great job servicing my car by the guys down in Lower Kilburn.
Danuta – April 2013
We collected the Audi s6 today from The Kilburn Garage in Lower Kilburn, Derby. Had a few rust issues around the roof, door & boot…..What a great job Richard, James, Nico, and the others have done. Top guys and top job. We were made very welcome with lots of tea.and not many places let you watch and learn and even join in. And that’s why they are doing my golf rallye paint parts, and hopefully the whole car next year. Cheers team
Robert – April 2013
Big thank you to Richard and James and the crew at The Kilburn Garage. They have painted some of my golf rallye bits. They have painted the Audi S6, refurbished the wheels and calipers, serviced it and decated along with fitting twin miltek exhausts. Plus serviced the van. Great team to work with and always have a brew on hand when you call in. Cheers guys
Robert – April 2013
Thank you for fixing the gearbox on Maggie the mini !!!! drives great well pleased!!!
Babs – July 2013
Car servicing Kilburn – I took my BMW Mini Cooper to The Kilburn Garage for servicing, all the staff were very friendly, welcoming and helpful. Great garage! I will defiantly be returning. Thanks guys!
Helen – June 2013
Thank you for being so helpful and kind to us on Saturday. Also thanks for the tea and cake 🙂
Billy – January 2013